Billing and payments

What's free and what costs money

Most of Ullbek is free, and you never need a card to start. There are three things you can pay for, and each one is optional.

How you pay

Every payment goes through a secure Stripe checkout — the same payment company behind millions of online businesses. When you buy credits, go Premium, or buy a domain, Ullbek opens a Stripe page; you pay there, and Stripe sends you back. Ullbek never sees or stores your card details.

What you can pay with depends on where you are. Checkout shows the options available in your country automatically. Everywhere, you can use:

In many countries, Checkout also offers the way people already pay locally — for example:

If a local method exists for your country and it isn't listed here, it may still appear at checkout — the list above is what people use most.

Prices and currencies

Prices are set in US dollars, and Premium Hosting also has a euro price for customers in Europe. Checkout picks the right one for where you are. In many other countries, Stripe can show the price in your local currency too, so you know exactly what you'll pay before you confirm — you'll see this on the checkout page itself.

Domain prices vary by name and ending (.com, .net, .org). Ask for a domain in the chat and Ullbek shows you the exact yearly price before anything is charged.

Receipts and invoices

Stripe emails you a receipt for every payment — credit top-ups, each monthly hosting charge, and each yearly domain renewal — to the email address on your account. Nothing to set up.

Need a proper invoice for your accountant? Open Manage billing from the Billing page of your dashboard. It lists every invoice with a PDF you can download, and the billing details (business name, address, tax ID) that appear on them.

Managing a subscription

Everything about your subscriptions lives in one place — the Billing page in your dashboard, and its Manage billing button, which opens your secure Stripe billing portal.

1. Change your card or payment method

   Manage billing → Payment methods. Add a new card or account, make it the default, and remove the old one. Future renewals use the new one automatically.

2. Cancel Premium Hosting for a site

   Manage billing → Subscriptions → Cancel. Your site stays Premium until the end of the month you've already paid for, then moves back to its free .ullbek.site address. Nothing is deleted, and your site stays online.

3. Change your mind before it ends

   A cancelled subscription can be resumed any time before the period ends — from the Billing page or from the site's Manage panel. You can also subscribe again later; the free address keeps working in between.

4. Stop a domain from renewing

   Domains renew yearly. Cancel the domain's plan in Manage billing and it simply won't renew — you keep it until the year you've paid for runs out.

If a payment doesn't go through

Cards expire, banks block things, accounts run low — it happens. Here's exactly what Ullbek does, so there are no surprises.

A monthly or yearly renewal fails

Stripe retries the payment over the following days and emails you. Your site stays Premium during that time. If the payment still can't be collected after the retries, Premium Hosting ends and the site goes back to its free .ullbek.site address — still online, still yours. Fix the payment method in Manage billing and you can subscribe again in one click.

A bank debit bounces

If you paid for hosting by SEPA Direct Debit and your bank returns the first payment, we email you straight away with a link to pay another way — card, Apple Pay, Google Pay or a different account. Your site keeps its Premium address for 7 days while you sort it out. If it's still unpaid after that, the subscription ends and the site returns to its free address.

A credit top-up fails

Nothing is charged and nothing changes — your balance stays as it was. Try again with another payment method whenever you like.

Common questions

Need a hand with billing?

If anything about a payment, a charge or a subscription doesn't look right — a receipt you can't find, a charge you don't recognise, a subscription that didn't cancel, a domain that didn't renew — email support@ullbek.com. A real person reads every message. Include the email address on your Ullbek account and, if you have it, the date and amount of the charge, and we'll sort it out with you.